The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) became law on June 13, 2005. Under this landmark act, the government of Ontario is developing mandatory accesibility standards. These standards will identify, remove and prevent barriers for people with disabilities in key areas of daily life. The standards apply to private and public sector organizations across Ontario, including Friendship Centres.
The Ontario Federation of Indian Friendship Centres (OFIFC) and the Ministry of Community and Social Services (MCSS) is working together to support Ontario's Aboriginal organizations and First Nation communities to be ready to comply with the first of five standards - the customer service standard. Currently the OFIFC is providing AODA Customer Service Standard readiness and compliance training throughout the province.
To learn more about the AODA, and the Customer Service Standard click on the downloadable publications available on this website.